Assistant Operations Manager

We're seeking a talented and motivated Assistant Operations Manager to join our growing TWO MEN AND A JUNK TRUCK® franchise. This role is responsible for carrying out the day-to-day franchise activities to meet established operating goals, standards, sales, and profits in a safe work environment.
 
What We Offer
  • Pay Range: $47,500 – 54,500 with incentives
  • Benefits: Health, Dental and Vision
  • Short Term/Long Term Disability
  • 401k after 60 days
  • Vacation pay
  • Paid Time off for sick/bereavement
  • Casual work environment
  • Fun, people-oriented atmosphere!
What You’ll Do
  • Promotes and protects the TWO MEN AND A JUNK TRUCK® brand in a professional manner
  • Help develop brand recognition in the community
  • Responsible for rolling out and supporting new policies, processes and procedures
  • In charge of creating a safe work environment through leading, updating, and developing safety
  • Lead, direct, and work alongside staff to ensure communication, performance, attitude, attendance, and work ethic to accomplish company goals; responsible for team development and motivation
  • Interview, hire, and oversee new employee onboarding and training
  • Employee scheduling, dispatch of haulers and drivers, and daily record-keeping
  • Responsible for being an “on-call” emergency contact for haulers, drivers, and operations management outside of normal business hours
  • Must be able to calmly and professionally handle customers and difficult situations, while providing next steps and solutions in a timely manner
  • Participates in regular training and development programs offered locally or online; May occasionally attend in-person training to develop personal and professional skill sets further
  • Responsible for employee development, accountability, and corrective action programs
  • Coordinate and direct fleet maintenance and equipment inventory
  • Ensure compliance with all DOT regulations and FMCSA guidelines
  • Implement and maintain proper use of electronic logging devices
  • Continually maintain a thorough understanding of all company products, services, and promotions
  • Assists in day-to-day organizational and clerical support tasks
  • Daily traveling in company vehicles to ensure customer and staff expectations are being met
  • Warehouse management
  • All other duties assigned
Who We’re Looking For
  • Highly motivated and driven individual
  • High school diploma or GED required; some college preferred
  • Experience in management roles, leadership positions, or other relevant fields required
  • Must have a valid driver’s license
  • Must be able to pass a background check and drug test
  • Project management skills
  • Oral and written comprehension and communication skills
  • Organizational and time management skills, ability to multi-task
  • Demonstrated ability to lead by example to motivate, develop, and direct people
  • Must be able to manage effectively when faced with difficult situations
  • Ability to assess the performance of self, employees, and franchise to make improvements or take corrective actions
  • Strong decision-making ability and problem-solving skills
  • Understanding of and commitment to customer service and the TWO MEN AND A JUNK TRUCK® core values
  • Must be proficient with computers and using technology to improve compliance, safety, and performance of the franchise location
Let's build a successful future together!

This job posting is for a position at the individually owned and operated TWO MEN AND A JUNK TRUCK® franchise located in Wauwatosa, Wisconsin.